Inside Customer Service Desk - Wholesale Heating Products in Brewer, ME 04412
BASS is seeking customer-oriented candidates for our clients Inside Customer Service Desk position. You will be the primary person taking calls from wholesale customers ordering products, following up on invoices, or directing to correct department to resolve any emerging issues. You do not need heating products experience yet you must be: genuinely excited to help customers, patient, empathetic, and friendly. You must be an excellent listener to gather information needed and enjoy talking with customers to build relationships.
-Answer calls with friendly demeanor and ready to help the customer
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Take customer orders by entering accurate information
-Assist with invoicing with accurate data entry
-Listen carefully to customer issues and provide solutions or find the right person who can
-Keep records of customer interactions, process customer accounts and file documents
-Able to work as part of a hard working team and independently
This great opportunity schedule is Monday - Friday, 7:30 am to 4:30 pm. This position is a Contract to Permanent position (go perm after evaluation period.
Salary: $15.00 to $17.00 /hour
-Proven customer support experience
-Strong phone contact handling skills and active listening
-Good computer and accurate data entry skills
-Excellent communication and interpersonal skills
-Ability to multi-task, prioritize, and manage time effectively
-High school degree or equivalent
Email your information to email@example.com today.