CASS is seeking experienced Technical Support Administrator candidates for this Direct Hire opportunity with our client! Great pay, $50k-65k per year, plus a robust benefits package! This position is typically on site, yet our client has some flexibility for periodic hybrid work too! If you have your CompTIA A+ Certification for computer maintenance and repairs and/or CompTIA Network+ Certification, MCP, read on!!!
Some duties include:
-Assist users in resolving problems with systems and equipment, including acting as an escalation point for IT Techs with more complex situations.
-Install and assemble computers, network infrastructure, and peripherals.
-Administer our client's RMM software and act as their RMM Subject Matter Expert.
-Maintain current hardware and software systems, as well as planning upgrades to those systems. Including managing maintenance and patching schedule, monitoring downtime, etc.
-Associates degree with a concentration in computer science or a related field. Or an equivalent in work experience. Bachelors degree a plus
-Must have: CompTIA A+ Certification for computer maintenance and repairs and/or CompTIA Network+ Certification, MCP
-At least two years' experience with RMM systems
-Knowledge of network hardware, protocols, and standards
-Experience with LAN support
-MCSA, MCSE certification desirable.
-Must have a valid Driver's License
-Must be available for on-call and after-hours support when needed
-Must meet background check requirements
Email your resume today for this career opportunity!