Stillwater Professional Park18 Penn Plaza, Suite 24ABangor, ME 04401207.217.6580

Administrative/Office Support

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Customer Service Rep in Trenton, ME 04605
BASS is seeking candidates for this year-round, full-time Customer Service Rep opportunity with health benefits at a great local company. Great schedule: Monday thru Friday, 8 am to 4:30 pm and the opportunity to work with a great supportive team. Top hourly pay to start.

You will be assisting customers who place orders or have questions about the products or process exchanges/returns. This will be done across multiple channels including email, telephone, online chat, and more.
You bring a friendly, patient personality. Good computer and data entry skills plus the willingness to be a great team member. You will also help to resolve customer issues in a positive manner. Excellent written and verbal communication along with time management and organizational skills will be needed to be a successful candidate.

Email your resume today for the Contract to Permanent position!

Must be able to work at computers for long periods.
Nettie Kilby - Chris Avery
Disability Specialist position in Augusta, ME
The Disability Specialist focuses on the oversight and evaluation of applications for disability retirement within the fiduciary responsibility of our Client.

Responsibilities within this position include the following:
Reviewing and analyzing medical reports and employment histories
Eliciting relevant information from applicants/recipients and employers in interviews and otherwise
Preparing facts and consulting with the Medical Reviewers to interpret the information and identify the functional limitations of the specific conditions
Acts as designee to the Chief Executive Officer regarding eligibility and continuing eligibility for disability benefits

Specific projects and areas of concentration are assigned as needed.

Benefits: 13 Paid Holidays, Health Insurance, Dental Insurance (fully paid), Vision Care, Life Insurance, Defined Benefit Pension Plan, Deferred Compensation Plan, Tuition Reimbursement, Generous Vacation and Sick Leave.

Salary: Begins at $61,090 annualized
• Bachelor’s degree and two (2) years of progressively responsible administrative
experience OR Associate’s degree in a relevant field and five years of complex
administrative or technical experience.
• At least one (1) year of experience must be in the application of complex laws,
rules, regulations, policies and procedures.
• Demonstrate strong analytical thinking and writing skills.
• Must have interpersonal skills to deal effectively with diverse populations
including physically and mentally incapacitated persons.
• Must be skilled in operating word processing and other office automation equipment
and be capable of extended periods of time engaged in computer terminal operations.

Additional Desired Qualifications: Experience which demonstrates interviewing and other skills necessary to evaluate medical reports and related data to make complex determinations of eligibility for benefits or services. Experience relating to disability determination or vocational rehabilitation.
Dispatcher in Belfast & Bath
Full-time, Contract to Hire! Monday through Friday, 8 - 4:30, with some on-call hours needed (approx 1x every 5 weeks). Offering a $2,000.00 sign-on bonus!

Position will efficiently assign trips to drivers and sub-contractor companies, while maintaining excellent customer service and a positive attitude.

Assist with Driver recruitment
Perform client intake and maintain client data, including data entry
Maintain driver information in database
Process pre-ride trip sheets
Coordinate vehicle availability
Assign trips as they come in to transportation providers, using availability and most efficient
Daily follow up via phone with providers, ensuring they can provide the scheduled trips for the following day
Provide drivers with assistance and instruction during transport; provide input into driver eval's and disciplinary actions
Assist in handling accidents, incidents and vehicle break downs
Assist with post-ride processing
Review trip data accuracy; analyze cost effectiveness for rides and routes
Maintain relationship with DHHS and other referring agencies
Run errands - banking, mail, etc., and light housekeeping

Full benefit package offered upon hire, to include:
Health insurance
Dental insurance
Life Insurance
Long & Short-term Disability insurance
Paid Holidays
Remain up to date on pertinent State and Federal regulations; participate in required trainings, meetings and prof'l development; prior related experience ideal; two good employment references; high school diploma or equivalent
Legal Assistant in Augusta, Me
32 - 40 hours/week, Contract to Hire opportunity! Position is responsible for:

Assist with all document preparation including correspondence, case summaries, communications with the Court, and all pleadings/exhibits/subpoenas, etc. required
Assist with document and information management
Respond as requested to all inquiries from the public regarding services offered
Assist with incoming/outgoing communications
Assist with trial preparation
Provide back-up to Reception
Keep apprised of calendars
Assist with preparation for CLE's
Perform other duties as requested

Apply today for this CAREER opportunity! Salary range of $22 - $24/hr. with a robust benefit package offered upon hire.
Two good employment references; Associates preferred, as is 3 - 5 years in a legal environment; Strong spelling, grammar and proofreading abilities; Working knowledge of MS Office; Excellent communication skills, both verbal and written
Pension Associate in Augusta, ME
Full-time, Contract to Hire! Excellent benefit package offered upon hire! Monday through Friday, 8 - 5 with some flexibility offered. This is an entry-level position requiring a high-attention to detail and strong customer relations. Tasks will entail:

Research and application of associated laws, rules, policies and user guides.
Process, document and determine record and work product accuracy.
Research and determine accuracy of membership and retirement eligibility; calculate member contribution and earned interest amounts; compile member service records to calculate creditable service.
Answer inquiries via phone, video conference, in writing, in person and/or group meetings.
Assist with member and employer meetings and presentations, to include answering answering questions and assisting with forms completion.
Other tasks as assigned.

The right candidate will have 4+ years of self-directed work experience demonstrating excellent customer service, research/analysis, computer skills and the ability to work independently.

This is a CAREER opportunity; send your resume for consideration today!

$17.70/hr. Benefits to include:
Health, Life, Dental, Short-term Disability, FSA, Vision, EAP, Retirement Plan, PTO, Sick, Paid Holidays, Education Assistance, and more!
Two good employment references; Mature work ethic; Comparable experience; HS Diploma or equivalent; Working knowledge of MS Office
Receptionist/Scheduler - Part-time in Holden, ME 04429
BASS is seeking candidates for a Part-Time, Receptionist/Scheduler position for our chiropractic client. Our client may have some flexibility depending on the schedule you are seeking!
Your part-time hours will be scheduled within their office hours; 7:30 am to 6:30 pm Mon, Tues, & Thur. Early out by 1:30 pm Wed & Friday.

Duties include: Welcoming clients/patients and checking in and ensuring all information up to date, i.e. insurance, etc.. Checking patients out, taking payments, answering busy phones, doing reminder calls and updating patients regarding schedule changes, products and doing clerical tasks.
Previous Receptionist/Office experience; medical and/or chiropractic office experience preferred yet not required. Top notch people and office skills.

Please email your resume today to be considered for this contract to permanent position. Starting pay: $15.00 - $17.00 per hour based on experience.
Nettie Kilby; Chris Avery
Tenant Services Coordinator in Augusta, ME
Full-time, Contract to Hire, career opportunity!

Position provides information/education to tenants in regards to maintaining their independent living status; serving as a "connector" to social service resources available within the area. The right candidate will establish positive and productive working relationships, while adhering to the company's professional obligations.

Identify tenant problems as they may change, and work with property management staff, families and local community social service and resource agencies to address issues

Assist tenants in obtaining the services and benefits needed to maintain independence and compliance with lease obligations

Develop contacts with local social service and other resource agencies and refer tenants when appropriate

Provide tenant education on leasing and residential living, application procedures, client rights, etc. and advocate as appropriate

Recruits volunteers and organizations who can contribute to the tenants; develop and implement activities and services they may be interested in

Provide required reporting to company management

Generate tenant contact records, including record of tenant contact and related party or service provider; ensure documentation meets HUD standardized requirements and timely submission

The ideal candidate will have a degree, specialized course work or prior experience in the social service field; able to travel in a 30 mile radius to properties; and the ability to work independently. If this sounds like the job for you, don't wait, apply today!
Two good employment references; Mature work ethic; Comparable experience; Working knowledge of MS Office